Privacy Policy

Privacy Policy

Effective Date: October 28, 2026

AeroRoute Auto Transport respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit aerorouteautotransport.us or contact us about vehicle transportation services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Contact information: Your name, telephone number, email address, and other details you choose to provide when contacting us or requesting a quote.

Vehicle and shipment information: Vehicle make, model, year, operability, pickup location, delivery destination, preferred shipping dates, and other information needed to assess a transportation request.

Communications: Messages, inquiries, feedback, and correspondence relating to quotes, bookings, or customer support.

Technical information: If appropriate technologies are enabled, our website may collect IP addresses, browser types, device information, pages visited, referring websites, and related usage information.

We aim to collect information that is reasonably necessary for the relevant business purpose.

2. How We Use Information

Information may be used to:

  • Respond to questions and quote requests.

  • Evaluate transportation requirements and prepare estimates.

  • Coordinate bookings and communicate about shipments.

  • Provide customer support and address complaints.

  • Maintain website security and prevent fraud.

  • Improve website performance and user experience.

  • Meet legal, accounting, regulatory, and contractual obligations.

  • Send marketing communications where permitted and, when required, with your consent.

We will not describe a use as active unless our actual business practices support it.

3. Cookies and Similar Technologies

The website may use cookies or similar technologies to support essential functionality, understand website traffic, or measure marketing performance.

The specific cookies depend on the tools installed on the website. You can manage available cookie settings through your browser and, where implemented, the website’s consent controls.

Disabling certain cookies may affect some website functions. Where legally required, nonessential tracking technologies should only operate after the appropriate consent has been obtained.

4. How Information May Be Shared

We may share relevant information with service providers where necessary to operate the business or fulfill your request. Depending on the shipment, these recipients may include:

  • Vehicle transportation carriers or brokers involved in arranging the shipment.

  • Website hosting, communications, customer-management, or technical support providers.

  • Payment processors, if online payments are accepted.

  • Professional advisers, auditors, or insurers where appropriate.

  • Government authorities or other parties when disclosure is legally required or permitted.

Information shared with transportation providers should be limited to what is reasonably necessary for the shipment or related business purpose.

We do not claim that information is never shared with third parties; sharing may be essential to providing transportation services.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, enforce agreements, and meet applicable legal obligations.

Retention periods vary depending on the information, the nature of the transaction, and applicable requirements. Information that is no longer required should be securely deleted or de-identified where appropriate.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No website, email transmission, or electronic storage system can be guaranteed completely secure. You should avoid sending passwords, payment card details, or other highly sensitive information through unsecured messages.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to personal information, correct inaccurate information, request deletion, obtain a copy of certain information, or object to or restrict certain processing.

Some laws also provide rights relating to targeted advertising, the sale or sharing of personal information, or the withdrawal of consent.

Requests will be handled according to applicable legal requirements, including any permitted identity verification and statutory exceptions.

8. California Privacy Information

California residents may have additional rights under applicable California privacy laws, depending on whether the business meets the relevant legal criteria.

These rights may include access, correction, deletion, information about certain disclosures, and the ability to opt out of qualifying sales or sharing of personal information.

The actual rights available depend on the business’s activities, the type of data involved, and applicable exceptions. We do not claim that the business sells or shares personal information for advertising unless that reflects its actual practices.

9. Third-Party Websites

Our website may link to external websites or third-party services. Those parties maintain their own privacy policies and data-handling practices.

We encourage you to review the privacy notice of any external website you visit. This policy applies to AeroRoute Auto Transport’s website and the personal information handled under our control, subject to applicable law.

10. Children’s Privacy

Our website and vehicle transportation services are not specifically directed toward children. We do not knowingly collect children’s personal information in circumstances where doing so would violate applicable law.

If you believe a child has submitted personal information improperly, please contact us so the matter can be reviewed.

11. Changes to This Privacy Policy

We may revise this policy as our services, website technology, or legal obligations change. Updates will be published on this page with a revised effective date.

12. Contact Us

For questions or privacy requests, contact:

AeroRoute Auto Transport
1859 Norwood Dr, Paradise, CA 95969
Phone: (530) 429-7159
Website: http://aerorouteautotransport.us