Terms & conditions

Terms and Conditions

Effective Date: October 28, 2026

Welcome to AeroRoute Auto Transport. These Terms and Conditions govern your use of the website at aerorouteautotransport.us and your interactions with our website and services.

By accessing this website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please discontinue use of the website.

1. About AeroRoute Auto Transport

AeroRoute Auto Transport is associated with the following business contact information:

  • Address: 1859 Norwood Dr, Paradise, CA 95969

  • Phone: (530) 429-7159

  • Website: aerorouteautotransport.us

The website provides information about vehicle transportation services, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The precise role of AeroRoute Auto Transport in a shipment, including whether it acts as a broker, carrier, or another service provider, will depend on the actual transaction and applicable written agreements.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not attempt to interfere with website operations, access restricted systems without authorization, distribute malicious software, submit fraudulent information, or use the website to violate another person’s rights.

We may restrict access where reasonably necessary to protect the website, users, or business operations, subject to applicable law.

3. Quotes and Pricing

Any prices, estimates, or quotes displayed or communicated may depend on the information supplied about the vehicle, pickup and delivery locations, route, transportation method, requested dates, and other shipment requirements.

Unless expressly stated otherwise in a written agreement, an estimate is not a guarantee of final pricing, pickup timing, or delivery timing.

Before confirming a shipment, customers should review the applicable quote, included services, payment requirements, cancellation terms, and any disclosed additional charges. Changes to the vehicle, route, dates, or other material details may affect the quoted amount.

No undisclosed charge will be authorized by this provision alone; applicable law and the specific written agreement control.

4. Booking and Transportation Arrangements

A quote request does not automatically constitute a confirmed booking. A shipment is considered accepted according to the confirmation process and agreement applicable to that transaction.

Customers are responsible for providing accurate information and disclosing relevant vehicle conditions, including whether a vehicle is operable, modified, oversized, or requires special equipment.

If a third-party carrier is involved, the identity and role of that provider should be communicated through the applicable booking documentation.

5. Pickup and Delivery

Pickup and delivery arrangements depend on route conditions, carrier availability, traffic, weather, road restrictions, and access to the requested locations.

Door-to-door service does not necessarily mean that a transport truck can enter a private driveway or reach a precise address. Where access is unsafe, restricted, or impractical, an alternative nearby meeting location may be necessary.

Any guaranteed dates or specific delivery commitments must be expressly stated in the applicable written agreement. Estimates should not be treated as guaranteed appointments unless the agreement says otherwise.

6. Vehicle Preparation and Inspection

Customers must prepare their vehicles according to the instructions provided for their shipment. This may include removing personal belongings, securing loose accessories, disclosing mechanical issues, providing keys, and making the vehicle available for inspection.

The customer and responsible carrier should document the vehicle’s visible condition at pickup and delivery. Customers should retain inspection reports, photographs, and relevant shipping documents.

Personal belongings left in a vehicle may be prohibited or restricted and may not be covered by applicable cargo insurance. Customers should confirm the rules before loading any items.

7. Payment, Cancellation, and Refunds

Payment amounts, due dates, deposits, accepted payment methods, cancellation rights, and refund conditions are governed by the applicable written booking agreement and mandatory law.

Customers should review those terms before authorizing payment. Any cancellation or refund request should be submitted through the contact method stated in the booking documents.

Nothing in these terms is intended to waive consumer rights that cannot legally be waived.

8. Insurance and Claims

Insurance coverage depends on the responsible carrier’s policy, applicable legal requirements, and the terms and exclusions of the relevant insurance documents.

Customers should ask for confirmation of applicable coverage before shipment. They should also understand how to report damage, what documentation is required, and which deadlines apply.

Any claim should be reported promptly to the responsible carrier and other relevant parties according to the applicable agreement and insurance procedures.

This website does not itself create insurance coverage or guarantee payment of a claim.

9. Website Content and Intellectual Property

Unless otherwise indicated, website text, graphics, branding, and design elements are owned by AeroRoute Auto Transport or used with appropriate permission.

You may view the content for personal and informational purposes. You may not reproduce, republish, distribute, or commercially exploit protected materials without authorization, except as permitted by law.

10. Third-Party Services and Links

The website may reference third-party websites, transportation providers, payment services, or other external resources.

AeroRoute Auto Transport does not automatically control those third parties’ websites, policies, or services. Your interactions with third parties may be governed by separate terms and privacy notices.

11. Disclaimers and Limitation of Liability

Website content is provided for general informational purposes. We strive to keep information accurate and useful but do not guarantee that every page is complete, current, or free from errors.

To the extent permitted by law, liability for website use or services is governed by the applicable agreement and relevant legal requirements. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

12. Privacy

Information collected through the website is handled according to our Privacy Policy. Customers should review that policy to understand the information collected, its purposes, and the circumstances in which it may be shared.

13. Changes to These Terms

We may update these Terms and Conditions as our website, business practices, or legal obligations change. Updated terms will be posted on this page with a revised effective date.

Changes to an existing transportation agreement will be governed by that agreement and applicable law; posting revised website terms does not automatically amend an existing contract.

14. Governing Law

Applicable law will be determined by the relevant transaction, mandatory legal requirements, and any valid governing-law provision in the applicable agreement. Nothing in these terms is intended to override mandatory consumer protections or applicable transportation regulations.

15. Contact Information

For questions about these Terms and Conditions, contact:

AeroRoute Auto Transport
1859 Norwood Dr, Paradise, CA 95969
Phone: (530) 429-7159
Website: http://aerorouteautotransport.us